FAQ

Customers can enroll in the Mechanicalfansmake Rewards Program by creating an account on our website.

Enrollment is free, and you will start earning points with your very first purchase.

Points are earned with every purchase made on our website.

You will earn 1 point for every $1 spent.

Points may also be earned through special promotions, referrals, and by engaging with our brand on social media.

Points can be redeemed for discounts on future purchases.

200 points = $1 discount.

Points can be redeemed during the checkout process by selecting the option to apply your points to your order.

Points cannot be redeemed for cash and have no cash value.

Points will expire 12 months from the date they are earned if not used.

Customers will be notified via email before their points expire.

From time to time, we may offer special promotions where you can earn extra points or redeem points for special rewards.

These promotions will be communicated via email and on our website.

Customers can check their points balance and transaction history by logging into their account on our website.

If you believe there is an error with your points balance, please contact our customer service team for assistance.

We reserve the right to make changes to the Rewards Program at any time, including the points earning rate, redemption rate, and expiration period.

We reserve the right to terminate your membership in the Rewards Program if we believe you have violated the terms and conditions or engaged in fraudulent activity.

In the event of termination, any unused points will be forfeited.

For any questions or concerns about the Rewards Program, please contact our customer service team at support@honyii.cn.

Thank you for being a valued customer. We hope you enjoy the benefits of the Mechanicalfansmake Rewards Program